FAQs
Frequently Asked Questions – Wellness for USA
🛒 Ordering & Shipping
Q: How long does shipping take?
A: Most orders ship within 2-5 business days. Delivery times vary by location:
U.S. orders: 3-7 business days.
International orders: 7-15 business days (customs fees may apply).
Q: Can I track my order?
A: Yes! You’ll receive a tracking number via email as soon as your order ships.
Q: Do you offer expedited shipping?
A: Yes! Choose UPS 2-Day at checkout for faster delivery.
💳 Payments & Discounts
Q: What payment methods do you accept?
A: We accept all major credit/debit cards (Visa, Mastercard, Amex), PayPal, and Shop Pay.
Q: Can I use multiple discount codes?
A: Only one promo code can be applied per order. Subscribe to our newsletter for exclusive deals!
Q: Is financing available?
A: Yes! Split payments via Klarna or Afterpay (select at checkout).
⚕️ Wellness Product FAQs
Q: Are your therapy devices FDA-cleared?
A: Yes! Our PEMF mats, red light panels, and TENS units are FDA-cleared for pain relief and muscle recovery.
Q: How often should I use my PEMF mat?
A: For best results, use 15-30 minutes daily. Chronic pain users may benefit from 2x/day sessions.
Q: Is the red light therapy safe for sensitive skin?
A: Absolutely! Our panels use low-EMF, clinically safe wavelengths (630nm & 850nm). Avoid direct eye exposure.
Q: Can I use your products alongside medications?
A: Most devices are safe, but consult your doctor if you have pacemakers, epilepsy, or are pregnant.
💄 Beauty Enhancement FAQs
Q: How long until I see results with the IPL hair remover?
A: Most users notice 50% hair reduction in 3-4 weeks. Full results require 8-12 weekly sessions.
Q: Does the plasma pen hurt?
A: Discomfort is minimal (like a tiny static shock). A numbing cream is included for sensitive areas.
Q: Can RF cavitation damage my organs?
A: No! Our devices use low-frequency RF energy that only targets fat cells, not organs.
Q: Is the microcurrent device safe for fillers/Botox?
A: Yes, but wait 2 weeks post-injection before use. Avoid direct contact with dermal filler areas.
🔒 Returns & Warranty
Q: What’s your return policy?
A: Unused/unopened items can be returned within 30 days for a full refund. Used devices qualify for store credit.
Q: Do you offer warranties?
A: Yes! All devices come with a 1-year manufacturer’s warranty. Extended coverage is available.
Q: What if my device stops working?
A: Email us at support@wellnessforusa.com with your order number. We’ll repair or replace it!
